OVERVIEW

Welcome to Fleet Fix Truck Parts. The terms “we,” “us,” and “our” refer to Fleet Fix Truck Parts. These Terms of Service apply to your access to and use of our website, online store, products, content, features, tools, and services.

By visiting our website, browsing our products, creating an account, placing an order, or using any part of our services, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree with these terms, please do not use our website or purchase from our store.

Fleet Fix Truck Parts sells heavy-duty truck parts, commercial vehicle components, and related products. Product names, manufacturer names, OEM numbers, part numbers, vehicle names, engine names, model names, and brand references may be used for identification, compatibility, and fitment purposes only. Unless clearly stated otherwise, Fleet Fix Truck Parts is not affiliated with, sponsored by, endorsed by, or officially connected with any original equipment manufacturer, truck manufacturer, engine manufacturer, or brand owner.

SECTION 1 — ELIGIBILITY AND ACCOUNT USE

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with permission from a parent or legal guardian.

You may be required to provide information such as your name, email address, phone number, billing address, shipping address, and payment information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account. You may not transfer, sell, or assign your account to another person.

SECTION 2 — PRODUCT INFORMATION, PART NUMBERS, AND FITMENT

We make reasonable efforts to provide accurate product titles, descriptions, images, prices, availability, part numbers, and compatibility information. However, errors, inaccuracies, omissions, or manufacturer updates may occur.

Part numbers, OEM numbers, manufacturer names, engine names, truck model names, and other fitment references are provided to help customers identify products. These references do not mean that Fleet Fix Truck Parts is the manufacturer, an authorized dealer, or officially affiliated with the referenced brands unless we clearly state that in writing.

You are responsible for verifying that a product is correct for your specific vehicle, engine, application, year, make, model, VIN, serial number, or part number before purchase. If you are unsure about compatibility, please contact us before placing an order.

Some products may fit multiple applications, and some applications may require additional verification. We are not responsible for incorrect orders caused by customer error, incorrect fitment assumptions, outdated part numbers, incomplete vehicle information, or failure to verify compatibility before purchase.

SECTION 3 — PRODUCT IMAGES AND CONDITION

Product images are provided for reference and identification purposes. While we try to use accurate images, some images may be representative, stock images, supplier-provided images, digitally enhanced images, or examples of similar products.

The actual product may vary slightly from the image shown due to manufacturer updates, packaging changes, lighting, screen settings, product revisions, or supplier differences. If a product image is missing or if you need to confirm the exact appearance of a product, please contact us before purchasing.

Product condition will be listed on the product page when applicable. Products may be listed as brand new, aftermarket, OEM, genuine, remanufactured, rebuilt, used, or another condition type. Customers should review the product title, description, and condition information before placing an order.

Unless a product is clearly described as genuine OEM, it should not be assumed to be a genuine OEM product. Aftermarket products are not manufactured by the original equipment manufacturer unless specifically stated.

SECTION 4 — ORDERS AND ACCEPTANCE

When you place an order, you are making an offer to purchase the selected product or products. We reserve the right to accept, decline, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, incorrect product information, shipping restrictions, payment issues, or supplier availability.

An order is not fully accepted until payment has been processed and we confirm the order. Receiving an automatic order confirmation does not guarantee that the product is available or that the order has been accepted.

If we cancel or change an order, we will attempt to notify you using the contact information provided at checkout.

Please review your order carefully before submitting it. Once an order is processed or shipped, we may not be able to cancel or change it.

SECTION 5 — PRICING, AVAILABILITY, AND BILLING

Prices, discounts, promotions, product availability, and shipping costs are subject to change without notice. The price charged will be the price shown at checkout, unless there is an obvious error.

We reserve the right to correct pricing errors, product description errors, availability errors, and other inaccuracies at any time, including after an order has been placed. If a correction affects your order, we may contact you for approval, cancel the order, or issue a refund.

Unless clearly stated otherwise, prices do not include taxes, shipping charges, handling fees, customs duties, import fees, or other charges that may apply.

You agree to provide accurate billing, shipping, and payment information. You confirm that you are authorized to use the payment method provided and that you will pay all charges associated with your order.

SECTION 6 — SHIPPING AND DELIVERY

Shipping options, delivery estimates, and shipping costs are shown at checkout or in our Shipping Policy when available. Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses, supplier delays, holidays, labor disruptions, or events outside our control.

You are responsible for providing a correct and complete shipping address. We are not responsible for lost, delayed, or returned packages caused by incorrect or incomplete shipping information.

Risk of loss may pass to the customer once the order is delivered to the shipping carrier, unless otherwise required by law. If a package is lost, damaged, or delayed in transit, please contact us and the shipping carrier as soon as possible.

SECTION 7 — RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are handled according to our Refund Policy. Please review our Refund Policy before making a purchase.

Some items may not be eligible for return, including but not limited to electrical parts, special-order items, used items, installed parts, damaged parts, opened items, custom items, or products returned without authorization.

Returned products must be in the condition required by our Refund Policy. We may refuse a return or reduce a refund if the product is used, installed, damaged, missing parts, missing packaging, or returned outside the allowed return period.

SECTION 8 — PRODUCT INSTALLATION AND USE

Products sold by Fleet Fix Truck Parts should be installed by qualified professionals or individuals with proper knowledge and experience. Incorrect installation, misuse, modification, or use in an incorrect application may cause product failure, vehicle damage, injury, or other issues.

Fleet Fix Truck Parts is not responsible for labor costs, diagnostic fees, towing costs, downtime, lost income, repair costs, replacement costs, or other expenses related to installation, removal, incorrect fitment, product failure, or customer misuse, unless required by law.

SECTION 9 — WARRANTIES

Some products may include a manufacturer, supplier, or distributor warranty. Warranty terms vary by product and manufacturer.

Unless clearly stated in writing, Fleet Fix Truck Parts does not provide any separate warranty beyond what may be offered by the manufacturer, supplier, or applicable law.

Warranty claims may require proof of purchase, photos, diagnostic reports, return of the product, or other documentation. Warranty coverage may be denied if the product was incorrectly installed, misused, modified, damaged, installed in the wrong application, or used outside normal operating conditions.

SECTION 10 — INTELLECTUAL PROPERTY AND BRAND REFERENCES

All content on this website, including text, graphics, logos, images, product descriptions, layout, design, and other materials, is owned by Fleet Fix Truck Parts, its suppliers, licensors, or other rights holders and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, scrape, download, sell, or exploit any part of our website or content without our written permission.

All manufacturer names, brand names, logos, trademarks, part numbers, OEM numbers, vehicle names, and engine names are the property of their respective owners. Any such names are used for identification and compatibility purposes only.

Fleet Fix Truck Parts does not claim ownership of third-party trademarks and does not represent itself as being affiliated with, endorsed by, sponsored by, or approved by any third-party brand unless expressly stated.

SECTION 11 — THIRD-PARTY SERVICES AND SHOPIFY

Our online store is powered by Shopify. Shopify provides ecommerce technology that allows us to operate our store and provide services to customers.

Sales made through this website are transactions between you and Fleet Fix Truck Parts. Shopify is not responsible for product descriptions, product quality, order fulfillment, shipping, returns, refunds, warranties, customer service, or any other part of the transaction between you and Fleet Fix Truck Parts.

Our website may also use third-party services, payment processors, shipping providers, apps, analytics tools, or links to third-party websites. We are not responsible for the content, policies, actions, or services of third parties.

SECTION 12 — PRIVACY

Your use of our website is also governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, share, and protect personal information.

Because our store is powered by Shopify and may use other third-party service providers, certain information may be processed by Shopify, payment processors, shipping providers, analytics services, and other partners as needed to operate the store and complete transactions.

Please review our Privacy Policy here: https://fleetfixtruckparts.com/policies/privacy-policy

SECTION 13 — CUSTOMER REVIEWS, FEEDBACK, AND SUBMISSIONS

If you submit reviews, comments, photos, suggestions, feedback, messages, or other content to us, you grant Fleet Fix Truck Parts permission to use, reproduce, display, publish, edit, and share that content for business, marketing, customer service, and website purposes.

You agree that your submissions will be truthful, lawful, and based on your own experience. You may not submit content that is false, misleading, abusive, defamatory, obscene, threatening, infringing, or otherwise unlawful.

We may remove or edit customer-submitted content at our discretion.

SECTION 14 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, images, pricing, availability, shipping times, promotions, part numbers, compatibility, or other details.

We reserve the right to correct errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been submitted.

SECTION 15 — PROHIBITED USES

You agree not to use our website or services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.

You may not use our website to:

Submit false or misleading information;

Violate any law, regulation, or third-party right;

Infringe intellectual property rights;

Upload viruses, malware, or harmful code;

Attempt to access restricted systems or customer data;

Scrape, copy, extract, or resell website content without permission;

Interfere with website security or functionality;

Impersonate another person or business;

Place fraudulent orders;

Use automated bots, crawlers, or scraping tools without authorization;

Harass, abuse, threaten, or harm others.

We reserve the right to suspend, block, or terminate access to our website or cancel orders if we believe these terms have been violated.

SECTION 16 — DISCLAIMER OF WARRANTIES

Our website, services, and products are provided on an “as is” and “as available” basis, except where otherwise stated in writing.

To the fullest extent permitted by law, Fleet Fix Truck Parts disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, non-infringement, and accuracy of information.

We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Fleet Fix Truck Parts, its owners, employees, contractors, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or similar damages.

This includes, but is not limited to, lost profits, lost revenue, lost savings, vehicle downtime, labor costs, installation costs, towing costs, diagnostic costs, data loss, replacement costs, or business interruption.

Our total liability for any claim related to a product or order will not exceed the amount paid for the product giving rise to the claim, unless otherwise required by law.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Fleet Fix Truck Parts, Shopify, and our affiliates, employees, contractors, suppliers, service providers, and partners from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorney fees, arising from your violation of these Terms, your misuse of our website, your violation of any law, your infringement of third-party rights, or your improper use or installation of any product.

SECTION 19 — TERMINATION

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or engaged in fraudulent, harmful, or unlawful activity.

Any obligations or liabilities incurred before termination will continue after termination.

SECTION 20 — GOVERNING LAW

These Terms of Service and any separate agreements between you and Fleet Fix Truck Parts will be governed by and interpreted according to the laws of the state where Fleet Fix Truck Parts is headquartered, without regard to conflict of law rules.

Any disputes will be handled in the appropriate courts located in that jurisdiction, unless otherwise required by law.

SECTION 21 — CHANGES TO THESE TERMS

We may update, change, or replace these Terms of Service at any time by posting the updated version on this page. The updated terms will become effective when posted, unless a different date is stated.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

SECTION 22 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Fleet Fix Truck Parts
Email: fleetfixtruckpart@gmail.com
Business Name: Fleet Fix Truck Parts
Business Address: Fully Online Store
Phone Number: +1 (703)-703-7904