PRIVACY POLICY
Last updated: July 6, 2026
Fleet Fix Truck Parts (“we,” “us,” or “our”) operates this website and online store. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, browse our products, create an account, place an order, contact us, or use any of our services.
By using our website or purchasing from Fleet Fix Truck Parts, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to information collected through our website, online store, customer communications, checkout process, and related services. It should be read together with our Terms of Service, Refund Policy, and Shipping Policy.
SECTION 1 — PERSONAL INFORMATION WE COLLECT
We may collect personal information that identifies, relates to, describes, or can reasonably be linked to you.
The types of personal information we may collect include:
Contact Information
Your name, email address, phone number, billing address, shipping address, and business information if you provide it.
Order and Transaction Information
Products you view, add to cart, purchase, return, exchange, or cancel; order numbers; purchase history; shipping details; payment status; and transaction records.
Payment Information
Payment details needed to process your order, such as payment method, billing information, and payment confirmation. Payment card information is processed by secure payment providers and Shopify Payments or other payment processors. We do not store full credit card numbers on our own systems.
Account Information
Your account login information, preferences, saved addresses, order history, and customer profile information if you create an account.
Customer Support Information
Information you provide when you contact us by email, contact form, chat, phone, text message, or other communication method, including questions about products, fitment, orders, returns, or support requests.
Device and Usage Information
Information about your device, browser, IP address, location based on IP address, operating system, pages viewed, products viewed, search activity, referring websites, and how you interact with our website.
Cookies and Tracking Information
Information collected through cookies, pixels, tags, analytics tools, advertising tools, and similar technologies. This may include browsing behavior, cart activity, product views, and interaction with ads or emails.
SECTION 2 — HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information in the following ways:
Directly from you when you place an order, create an account, contact us, subscribe to emails, request product information, submit a form, or communicate with us.
Automatically when you visit or interact with our website through cookies, pixels, analytics tools, log files, and similar technologies.
From service providers that help us operate our store, process payments, ship orders, prevent fraud, provide customer support, analyze website activity, or advertise our products.
From third-party platforms if you interact with our store through advertising platforms, social media platforms, search engines, marketplaces, or other connected services.
SECTION 3 — HOW WE USE PERSONAL INFORMATION
We use personal information for legitimate business purposes, including:
To Process and Fulfill Orders
We use your information to process payments, confirm orders, arrange shipping, provide tracking, manage returns, handle exchanges, and complete transactions.
To Provide Customer Support
We use your information to respond to questions, verify orders, help with product fitment, provide updates, resolve issues, and communicate with you about your purchases.
To Improve Our Website and Services
We use information to understand how customers use our website, improve product pages, improve search and navigation, fix technical issues, and make the shopping experience better.
To Personalize Your Shopping Experience
We may use your information to remember your preferences, show relevant products, recommend related parts, and provide a better browsing experience.
To Send Marketing Communications
If permitted by law, we may send emails, text messages, or other communications about products, promotions, updates, abandoned carts, or special offers. You can opt out of promotional emails at any time by using the unsubscribe link in our emails.
To Show Advertising
We may use cookies, pixels, and advertising tools to show relevant ads on platforms such as Google, Meta, or other advertising networks. These ads may be based on your website activity, product views, cart activity, or past purchases.
To Prevent Fraud and Protect Security
We use information to detect, prevent, and investigate fraud, unauthorized transactions, suspicious activity, security incidents, abuse, or violations of our policies.
To Comply With Legal Obligations
We may use information to comply with laws, taxes, accounting requirements, legal requests, chargeback investigations, dispute resolution, and enforcement of our Terms of Service.
SECTION 4 — HOW WE SHARE PERSONAL INFORMATION
We do not sell your personal information in the traditional sense of selling customer lists for money. However, some privacy laws define “sale” or “sharing” broadly to include certain advertising, analytics, or tracking activities.
We may share personal information with the following categories of third parties:
Shopify
Our store is powered by Shopify. Shopify helps us host the online store, process checkout, manage orders, support customer accounts, and provide ecommerce services.
Payment Processors
We share information with payment providers to securely process payments, prevent fraud, verify transactions, and manage refunds.
Shipping and Fulfillment Providers
We share necessary information with shipping carriers, fulfillment partners, warehouses, suppliers, or distributors to process, pack, ship, and deliver orders.
Service Providers
We may share information with companies that provide website hosting, data analytics, customer support, email services, SMS services, fraud prevention, technical support, inventory management, and business operations.
Advertising and Marketing Partners
We may share limited information with advertising platforms, analytics tools, and marketing providers to measure ad performance, show relevant ads, manage campaigns, and understand customer activity.
Legal, Compliance, and Safety Purposes
We may disclose information if required by law, court order, subpoena, legal process, government request, tax requirement, chargeback investigation, fraud prevention, or to protect our rights, customers, business, or property.
Business Transfers
If Fleet Fix Truck Parts is involved in a merger, sale, acquisition, financing, reorganization, bankruptcy, or transfer of business assets, customer information may be transferred as part of that transaction.
SECTION 5 — COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, tags, scripts, and similar technologies to operate the store, remember your preferences, keep items in your cart, improve website performance, analyze traffic, prevent fraud, and support advertising.
Cookies may be used for:
Website functionality;
Shopping cart and checkout;
Account login;
Analytics and performance;
Fraud prevention;
Advertising and retargeting;
Remembering preferences;
Measuring marketing campaigns.
You can control cookies through your browser settings. Some features of the website may not work correctly if cookies are disabled.
Depending on your location, you may also see a cookie banner or privacy preference options that allow you to manage certain data collection choices.
SECTION 6 — SHOPIFY AND THIRD-PARTY SERVICES
Our store is hosted by Shopify. When you visit our store, place an order, or use checkout, Shopify may collect and process personal information as needed to provide ecommerce services, payment processing, security, analytics, and other store functionality.
Shopify may process customer information according to its own privacy policies and applicable privacy laws.
We may also use third-party apps or services for email marketing, product reviews, analytics, shipping, fraud prevention, customer support, advertising, and other business functions. These providers may collect or process information according to their own privacy policies.
SECTION 7 — GOOGLE, ADVERTISING, AND ANALYTICS
We may use Google services, including Google Analytics, Google Ads, Google Merchant Center, Google Tag Manager, or similar services to measure website traffic, improve our store, advertise products, and understand how customers interact with our website.
Google and other advertising partners may use cookies or similar technologies to collect information about your activity on our website and other websites to provide measurement services and show relevant ads.
You can manage some Google advertising preferences through your Google account settings and browser controls.
SECTION 8 — DATA SECURITY
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Our store uses Shopify and secure third-party service providers to help protect customer information and payment transactions. Payment information is processed through secure payment processors.
However, no website, payment system, internet transmission, or electronic storage method is completely secure. We cannot guarantee absolute security.
Please do not send sensitive information, such as full credit card numbers, passwords, or private financial information, through unsecured email or contact forms.
SECTION 9 — DATA RETENTION
We keep personal information for as long as reasonably necessary to provide services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce our policies, and support accounting or tax requirements.
The length of time we keep information may depend on the type of information, the reason we collected it, legal requirements, and business needs.
SECTION 10 — YOUR RIGHTS AND CHOICES
Depending on where you live, you may have certain privacy rights regarding your personal information. These rights may include:
The right to access or know what personal information we collect;
The right to request a copy of your personal information;
The right to correct inaccurate personal information;
The right to request deletion of personal information;
The right to opt out of certain marketing communications;
The right to opt out of certain targeted advertising, sale, or sharing of personal information where applicable;
The right to limit certain uses of sensitive personal information where applicable;
The right not to be discriminated against for exercising privacy rights.
These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before processing a request.
To make a privacy request, contact us at:
support@fleetfixtruckparts.com
SECTION 11 — MARKETING COMMUNICATIONS
If you subscribe to our emails or otherwise agree to receive marketing messages, we may send you promotional emails about products, updates, offers, or store news.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.
Even if you unsubscribe from marketing emails, we may still send non-promotional messages related to your orders, account, customer service requests, shipping updates, returns, refunds, or legal notices.
SECTION 12 — TEXT MESSAGES
If you provide your phone number and consent to receive text messages, we may send SMS messages related to orders, customer support, abandoned carts, promotions, or updates.
Message and data rates may apply. You may opt out of marketing text messages by following the instructions provided in the message or contacting us.
SECTION 13 — CHILDREN’S PRIVACY
Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their location.
If you believe a child has provided us with personal information, please contact us at support@fleetfixtruckparts.com and we will take reasonable steps to delete the information if required.
SECTION 14 — THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, services, social media pages, payment providers, shipping providers, or other online platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. You should review their privacy policies before providing information to them.
SECTION 15 — INTERNATIONAL CUSTOMERS AND DATA TRANSFERS
Fleet Fix Truck Parts may use service providers located in the United States or other countries. Your personal information may be transferred, stored, or processed outside your state, province, or country of residence.
By using our website, you understand that your information may be processed in locations where privacy laws may differ from those in your location.
SECTION 16 — DO NOT TRACK AND GLOBAL PRIVACY CONTROL
Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to Do Not Track signals, our website may not respond to them.
Where required by applicable law and supported by our website technology, we may recognize Global Privacy Control or similar opt-out preference signals as a request to opt out of certain data sharing or targeted advertising for that browser or device.
SECTION 17 — CALIFORNIA AND U.S. STATE PRIVACY RIGHTS
If you live in California, Colorado, Connecticut, Virginia, Utah, or another state with applicable privacy laws, you may have additional rights regarding your personal information.
Depending on applicable law, you may have the right to request access, correction, deletion, portability, or opt out of certain sales, sharing, or targeted advertising.
We do not knowingly sell or share personal information of individuals under 16 years old.
To exercise privacy rights, contact us at:
support@fleetfixtruckparts.com
SECTION 18 — EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SIMILAR PRIVACY RIGHTS
If you are located in the European Economic Area, United Kingdom, or another location with similar privacy laws, you may have additional rights, including the right to access, correct, delete, restrict, object to processing, or request portability of your personal information.
Where required, we process personal information based on legal grounds such as fulfilling a contract, legitimate business interests, consent, legal obligations, fraud prevention, and customer service.
To make a request, contact us at:
support@fleetfixtruckparts.com
SECTION 19 — CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, Shopify settings, advertising tools, or privacy practices.
When we update this Privacy Policy, we will update the “Last updated” date at the top of this page. Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.
SECTION 20 — CONTACT INFORMATION
If you have questions about this Privacy Policy, how we handle personal information, or if you want to exercise privacy rights, please contact us:
Email: support@fleetfixtruckparts.com
Business Name: Fleet Fix Truck Parts
Business Address: Fully Online Store
Phone Number: +1(703)-703-7904